Privacy Policy & Terms of Use

Who We Are

Our website address is https://stg.arillasvillas.gr. This website is the online consumer platform of Arillas Villas. It promotes the full breadth of the Arillas Villas product through high-quality experiential content (stories, photographs, etc), and engaging with an ever-growing audience in three languages.
It is supported by an engaged Social Media following and aims to be the go-to place for everyone who shares a love for holidaying in Corfu and a benchmark for the local market as best practice in destination marketing.
Arillas Villas is the collaboration of private sector tourism to promote Arillas, Corfu as a modern and enticing tourism destination. Arillas Villas aims to promote Arillas Villas and travel-related products and services.
The Website offers to users a comprehensive information for destinations and experiences in Arillas, Corfu and provides them the possibility to organize their trip, using internet search services for accommodation, transportation, and sightseeing. It also offers the possibility to connect with more than one online booking services.

Links to third parties’ websites:
The Website contains links to websites, platforms, and/or applications, to which Arillas Villas does not control (hereinafter “Third Parties’ Websites”), such as websites of tourism businesses, websites providing information on transportation, tourism sites etc. The Privacy Policy does not cover information collected from Third Parties’ Websites, which are visited by you through links that are found in the Website. The previous mentioned Third Parties’ Websites have their own Privacy policies and their own terms and conditions of use. We recommend reading the previous mentioned Privacy policies and terms and conditions before your navigations and/or use of Third Parties’ Websites.

Data

When you visit the Website and when you contact us, we may collect and process certain personal data of you in order for you to be able to benefit from the functionalities and services offered via the Website and also in order to understand the need for our services and to improve the way we operate.
These data might also contain “personal data”, meaning any information related to you as an identified or identifiable natural person, i.e. as a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
The Website is not intended for use by minors (under 18 years old). We do not collect knowingly personal data related to minors.

Data we collect directly from you:
Most of the personal information we process are provided directly by you. We collect some of your personal data for communication purposes, such as to answer your requests for information and to better understand your expectations and needs. More specifically, when you use the “Contact Us” form of our Website, we collect and process information about you that you directly provide to us, which may include: name, email address, country, the reason for your communication and the content of the communication that you address to us. We will use this information to communicate with you.

Data we collect using cookies and other tracking technologies:
We also use cookies and other tracking technologies and we may collect information about how you use our Website, technical data including data and time of access, data volume transmitted, status of transmission, browser type, version and language, browser plug-in types and versions, your internet protocol (IP) address, operating system and interface, time zone setting and location and profile data, including your referral website, pages you visit, actions you take, patterns of page visits and information from forms you fill in. Based on your prior consent, we may use your data in order to deliver advertising relevant to you based on the use of cookies. For further details on this and how to opt-out of such processing, please see the ‘How we use cookies and other tracking technologies (trackers)’ section of this Privacy Policy.

Data we collect by third parties:
We receive some of the above-mentioned technical data from analytics providers such as Google.

Anonymized and statistical data:
We may process anonymized and statistical data, for any purpose, especially for statistical reasons and for the improvement of the provided services-information of the Website. While such data may be derived from your personal data, these are not considered personal data as such data does not directly or indirectly reveal your identity (e.g. we may aggregate your usage data to calculate the percentage of users accessing a specific website feature). We do not knowingly collect or process any special categories of personal data about you through our Website (“sensitive” personal data), e.g. information about your health, race or ethnicity, religious or philosophical beliefs, sex life, etc.

Service Providers:
Arillas Villas may engage external/third parties as service providers, who act as data processors of Arillas Villas, to provide certain services to Arillas Villas, such as, website service providers, marketing service providers or IT support service providers. When providing such services, the external service providers may process your personal data.

Other recipients:
Arillas Villas may transfer, in compliance with applicable data protection laws, your personal data to courts, law enforcement agencies, governmental authorities and legal counsels.
In case of a corporate merger or acquisition of Arillas Villas with another legal entity, personal data may be transferred to the third parties being involved in the merger or acquisition (e.g. the previous mentioned legal entity, legal counsels, and auditors.)

International Transfers of Personal Data:
Arillas Villas transfers personal data in accordance with applicable laws. To the extent that, in the context of and for the needs of the above-mentioned purposes, if your personal data need to be transferred outside the EU, such data transfer will take place in accordance with applicable law and Arillas Villas will ensure an adequate level of data protection. By way of entering into appropriate data transfer agreements based on Standard Contractual Clauses, or taking other measures to provide an adequate level of data protection, Arillas Villas establishes or confirms that all data recipients will provide an adequate level of protection for your data.

Cookies

Welcome to https://stg.arillasvillas.gr, with the distinctive title «Arillas Villas» [«we», «us», «our», «Arillas Villas»]. Use of our website (hereinafter the “Website”) is subject to the Terms of Use and to the present Privacy Policy & Trackers Policy (e.g. Cookies), hereinafter both Privacy Policy & Trackers Policy are referred as “Privacy Policy”. Privacy Policy has been updated to ensure compliance with the EU General Data Protection Regulation (GDPR) and Law 4624/2019.
Via the use of our website you unconditionally declare that you have reviewed, understood, and accepted all terms included in the Terms of Use and the Privacy Policy. If you do not agree with any of the terms included in the Terms of Use and/or the Privacy Policy, you must refrain from browsing and using the Website and its services.
The Privacy Policy may be amended from time to time, whenever needed, without prior notice to you. The amendments will apply on the date they are published in Website. We encourage you to regularly review the Privacy Policy, as your continued use of our Website implies that you have accepted such amendments. If you do not agree with the use of your data according to Privacy Policy, please stop using the Website.

Arillas Villas is committed to respecting and protecting your privacy. This Privacy Policy describes how Arillas Villas, as controller within the meaning of GDPR, collects and processes the personal data and other information of you, the users of our website, and how our website uses cookies and other identification technologies.

Arillas Villas may collect identification details of Website’s users, using related technologies, such as cookies and other trackers. The Website uses trackers, therefore when you visit the Website, a tracker may be installed in your device. Τrackers are techniques such as: HTTP/S cookies, flash cookies, local storage in HTML 5, identification via the footprint of your device, identification marks created from software (for advertising purposes or not: IDFA, IDFV, Android ID κ.λπ.), material identification marks (MAC address, serial number, or other equipment identifier), etc. The use of trackers allows Arillas Villas to recognize your device, gather information about your usage patterns when you navigate our website, store some information about your preferences or past actions, improve your online experience and enhance your personalized experience. Moreover, it allows the automatic collection of information of locations you visit and links of third parties’ websites, which you may choose via the use of our Website. Trackers may also be used to provide advertising tailored to your interests on websites you visit and to analyse the effectiveness of such advertising. You can manage your browser to be warned for the use of trackers in specific services. Specifically, you can manage your browser in not accepting the use of trackers in some cases or in any case. In case the visitor/user of specific services and webpages does not wish the use of trackers for his/her identification, he/she cannot have access to such services. Specifically, you can opt in or out of trackers at any time – except strictly necessary trackers (these are used to help make our Website work efficiently) and you can delete trackers, e.g. cookies installed on your device at any time, prevent new cookies being saved and receive notification before installation of a new cookie by configuring your browser software.

When certain types of trackers require your prior consent to be installed and used, you are asked through a relevant banner. If you choose not to enable or delete certain cookies, you will still be able to browse our website, but it will restrict some of the functionality of our Website. In other words, when you opt out of trackers, e.g. cookies, this could influence your experience in our Website and the services we may offer to you.

Types of trackers:
We may use ‘persistent’ trackers as well as ‘session-based’ trackers. A ‘persistent’ tracker will be saved on your device, is not deleted automatically when you close your browser and will remain for a period set for that tracker. On the other hand, a ‘session-based’ tracker is allocated only for the duration of your visit to our Website and automatically expires when you close your browser.

i. Strictly necessary trackers
ii. Analytical/performance trackers
iii. Functionality trackers
iv. Targeting/advertising trackers

How do I change my trackers’ settings?
Most web browsers allow some control of most trackers, e.g. cookies, through the browser settings. To find out more about cookies, including how to see what cookies have been set on your device, you can visit: http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm, or www.aboutcookies.org, or www.allaboutcookies.org.

We will only process your personal data when the law allows us to, that is, when we have a legal basis for processing. Οn a case per case basis, we may carry out the processing of your personal data on the following legal basis:
1. You have provided your consent to the processing of your data for one or more specific purposes (e.g. when you register for receiving our newsletter, for the installation and use of certain types of trackers);
2. The processing is necessary for compliance with a legal obligation to which Arillas Villas is subject to (e.g. in case access to your personal data is required by a competent judicial authority);
3. The processing is necessary for the purposes of the legitimate interests pursued by Arillas Villas (or those of a third party), provided that your fundamental rights do not override such interests; such legitimate interests include:
(a) monitoring in order to ensure the efficient and secure running of the website and fraud and misuse detection and prevention;
(b) the improvement of our services and our Website;
(c) monitoring how our Website is used, e.g. via data analytics, to help us improve the layout and information available on our website, our services, marketing, and customer relationship.

Not providing your personal data may in certain cases result in disadvantages for you, e.g. we may not be able to provide you with a service, or respond to your request, or provide you with marketing that we believe you would find valuable. We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or otherwise significantly affects you. Generally, we retain your personal data for as long as needed by legislation, depending on the purpose and type of processing. Specifically, your personal data will be retained for as long as necessary to fulfil the purposes we collected them for, e.g. for as long as necessary to provide you with the functionalities of our Website and the services requested. Once the data processing purpose is completed, we will either delete your personal data or anonymize your personal data, unless statutory retention requirements apply. Considering the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, we implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing.

Under the applicable data protection law, you may have the following rights for the protection of your data:

1. 1. Right of access

You may contact Arillas Villas to explain to you if and which data retains for you, as well as the way we process such data. You may also request a copy of your personal data which Arillas Villas retains for you.

1. 2. Right to rectification

If you believe that your data are not accurate or need to be updated, you have the right to obtain the rectification of inaccurate personal data and to have incomplete data completed.

1. 3. Right to erasure

Under certain circumstances, e.g. the personal data are no longer necessary, you withdraw consent, the data have been unlawfully processed, you have the right to obtain the erasure of personal data.

1. 4. Right to restriction of processing

If you believe that your data are not accurate or their processing is unlawful or you think that Arillas Villas does no longer need your data or you have objections to automated processing, you have the right to obtain the restriction of processing.

1. 5. Right to object

You have the right to object to processing of your personal data from Arillas Villas on grounds relating to your particular situation, unless, among other reasons, if there are compelling and legitimate grounds for the processing which override your interests, rights and freedoms. You also have the right to object when a decision concerning you is based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you (the law provides exceptions which apply).

1. 6. Right to data portability

You have the right to receive the data concerning you in a structured, commonly used and machine-readable format, as well as the right to transmit those data to another entity (controller), indicated by you to Arillas Villas. If you have provided your consent with regard to specific collection, process and use of your personal data (e.g. to receive communication for direct marketing of products and services), you may withdraw that consent at any time. The previous mentioned withdrawn of consent applies only for the future. You can find more information regarding your rights in the Hellenic Data Protection Authority’s (HDPA) website. We inform you that you have the right to lodge a complaint with the HDPA for issues regarding the processing of your personal data. HDPA is seated in Athens (Kifisias Avenue, 1-3, 115 23). With regard to HDPA’s competency and the submission of a complaint, you may visit HDPA’s webpage (www.dpa.gr).

Arillas Villas may amend this Privacy Policy from time to time, for reasons of compliance to regulatory changes and for operational purposes. Updated issues of the current Privacy Policy shall be posted on the Website with a date indication for you to know which is the most recent updated version.

Terms of Use

These general terms of use of the website https://stg.arillasvillas.gr (hereinafter the “Website”), any terms of use applicable for a specific part or function of the Website, the Privacy Policy and the Cookies Policy (hereinafter the “Terms of Use”), as amended and in force from time to time, are the terms and conditions under which we provide to you, the user, the Website, are in force and applicable from your first visit to the Website and govern your navigation, use and legal relationship with Arillas Villas and the promotional services provided through the Website. The Terms of Use are applicable for all the provision of services through the Website to you, the user, as well as for all the services which may be added in the future. Before you continue to navigate the Website, you are kindly requested to carefully read the Terms of Use, which constitute a legally binding agreement between you and Arillas Villas.

By using the Website, its content and the services provided, you, the user of the Website, unconditionally declare and assure that you agree with the content of the Terms of Use and you understand the Terms of Use. In case you disagree with the content of the Terms of Use, in whole or in part, please do not use the Website and the services provided through the Website.

Arillas Villas reserves the right to prohibit the use of the Website and the services provided through the Website, in case the user does not comply with the Terms of Use and the applicable legislation.

• The Website is an online platform owned by Arillas Villas, through which tourism and travel-related products and services are promoted and access is granted to products and services of third parties (either within the environment of the Website from information granted by third parties or in third parties’ websites, in the content of which -in both cases- Arillas Villas has no right to intervene and consequently has no liability). Specifically, through the Website, services of third parties are provided to you, the user, as well as services of promotion of third parties (hereinafter the term “Service Providers” includes third parties that provide services such as accommodation, tour guides, transportation, entertainment, restaurants, bars, cafés and any other service that may be added in the future or to whom promotional services are provided through the Website and are contractually linked with Arillas Villas). Consequently, any reference to providing services through the Website and/or Arillas Villas shall mean services provided to you from Service Providers, given that Arillas Villas does not provide to you services, unless it is otherwise and explicitly stated per section or function on the Website. Therefore, through the Website, Service Providers may advertise their services and products, provide their services and sell their products, while, you, the users, may discover places in Greece, organize your trip, indicatively, order/reserve/buy/pay for tickets for transport (book a flight, book a ferry, book a ticket for a railway or suburban railway) and/or entertainment (book a ticket for a museum or book a guide), and/or proceed to a hotel reservation, and in general discover any product or service provided through the Website by Service Providers (and not through Arillas Villas, unless if it otherwise explicitly stated in the Terms of Use).

• Unless otherwise and explicitly referred and indicated per service in these Terms of Use, when you proceed to an order or you buy a product or service (for example, book a ticket or a room) and in general when you proceed to any transaction through the Website, you enter into an agreement directly with the Service Provider. Consequently, due to the lack of any contractual relationship between you, the user, and Arillas Villas, the charges are made by the Service Provider. Therefore, we advise you to carefully read and save/print the terms of use of the website of the Service Provider to secure your rights and interests. You are not charged with any amount for the information provided to you through the Website. Service Providers which advertise their services through the Website have contractual relationship with Arillas Villas.

• All information published on the Website is provided directly by Service Providers. Arillas Villas has no control of this information. Service Providers have the exclusive liability for the correctness, completeness and accuracy of the said information (indicatively: prices, charges and any other payment for the provision of their service to you, availability, cancellation policy and in general the terms and conditions under which they provide their service to you). The said information is not controlled by Arillas Villas, given that Service Providers, through extranet, publish their information on the Website themselves. Arillas Villas, in any case, does not guarantee and/or does not confirm the correctness, completeness and accuracy of the said information of the Service Providers, nor is liable towards you, the user, for any reason which is associated to the contractual relationship between you and the Service Provider (indicatively: false information, non-availability, no provision of the service, cancellation of the service etc). Unless otherwise and explicitly stated, through the Website, Arillas Villas does not, directly or indirectly, accept or approve or recommend or suggest to you of any of the Service Providers or their services/products.

• The Website provides access to other websites, administered, and owned by third parties. Liable for these websites and their content are the companies that own these websites (Service Providers included). Arillas Villas has no right to intervene in the content of the previous mentioned websites nor assumes any liability for their content, or the correctness, completeness and accuracy of the information provided through these websites. Arillas Villas does not itself provide an accommodation service, transport service, tour guide service, etc, nor does it sell relevant products. The provision of the relevant products as mentioned in term 1.3 above is provided to you by the Service Provider and the relevant agreement is executed between you and the Service Provider. Given this, Arillas Villas has no liability (contractual or for tort) in case of non-performance, poor performance, and in general any liability for any reason whatsoever associated with the provision of the services or the sale of products of Service Providers, given that the said services are not provided (and the products are not sold) by Arillas Villas. We advise you to be very careful when you proceed with transactions for services provided or products sold by Service Providers, because these transactions are governed by terms that might have limitation of liability or disclaimer. These terms may also demand your approval and/or your consent.

• The Terms of Use and the services Arillas Villas provides through the Website may be amended from time to time and at any frequency without specific notice. Τhe amended Terms of Use and the services are applicable and in force at the time they are posted on the Website. We advise you to print or save a copy of the Terms of Use, given that the Terms of Use govern our relationship. The use by you of the Website shall be deemed as your consent to the Terms of Use, as applicable and in force from time to time.

Accessing the Website

• You are prohibited from using the Website to harm others and their rights in any way, indicatively their intellectual and industrial property rights and personal data. You are prohibited to destroy, deactivate, overload or cause damage to the Website, to use non-authorised means for amending the content of the Website or to intervene in its operation in any way. In case you have access to other websites via the Website, it is presumed irrefutable that Arillas Villas has no liability for the content and in general for anything associated with these websites.

• In any case, you, the user unconditionally acknowledge and accept that you are exclusively liable for any damage or breakdown caused to the Website and to third parties, irrespective of the specific cause or its type, as a result of any breach by you, directly or indirectly, of any term of the Terms of Use.

• The use of the Website and its services requires that you, the user, are 18 years old, you have legal capacity and in case you use the Website’s services on behalf of another person, you declare and guarantee that you have their authorisation and consent.

Intellectual Property Rights

Unless stated otherwise, the content of the Website, including intellectual property rights (industrial property rights and copyright), intangible assets, non-registered, pictures, graphic designs, designs, texts, structure, «look & feel», are Arillas Villas and/or third parties’ exclusive property and are protected by Greek law, EU law and international treaties and agreements. Consequently, you accept and understand that you do not have the right to use, copy, extract, re-utilise, sell, resell, distribute, download, upload and/or commercially exploit, present to the public in any way any content or parts of the content of the Website for any reason, unless you have prior written consent of Arillas Villas, of the third party, of the owner or licensee.

You acknowledge and accept that you have no right to reproduce, copy, sell, resell and/or exploit commercially in any way, in whole or in part, the content of the Website, with the explicit reservation of Arillas Villas rights regarding the exercise of its claims and rights against the person who infringes this very term in any way.

Liability – Indemnification

1. These Terms & Conditions set out the full extent of Arillas Villas obligations and liabilities in respect of the promotional services offered through the Website, unless as agreed otherwise in specific terms of use. The content and services of the Website are provided on an “as is” basis, without any guarantee, expressed or implied, by Arillas Villas by any means.
2. With the explicit reservation of its rights, Arillas Villas does not guarantee, assumes no liability (civil or penal) and/or obligation, unless if otherwise stated in the Terms of Use, for any damage that might occur to the user caused by the use of the Website and/or the provision of the services by Service Providers (indicatively in case of non-appropriateness, non-availability, non-adequacy, non-safety of the products/services of Service Providers).
3. Arillas Villas, to the maximum extent provided by law, assumes no liability under all circumstances and in any case (negligence included) for any damage that may occur to the user or any third party (both material and non-material, direct or indirect or of any other type and for any cause):
   (a) due to the use of the services and content of the Website (e.g. in the event that the reservation can’t be completed for reasons non-attributable to Arillas Villas sphere of influence, for comments and for content posted on the Website by third parties, from inaccurate information provided by Service Providers), given that the user uses the Website οn their own initiative and has full understanding of the Terms of Use and/or;
   (b) due to acts of any user of the Website due to violation of the Terms of Use, of any other terms of use specifically agreed between Arillas Villas and the user and the current legislation;
   (c) due to force majeure and events which are not under the direct control of Arillas Villas, such as: non-availability or errors of the Website and the services provided by the Website (indicatively and not exclusively: non-availability of the internet, electricity blackout, hardware failure, telecommunications failure) or for other technical reasons οr for reasons regarding the technical maintenance of the Website;
   (d) due to acts, omissions and errors of third party providers and third parties including Service Providers (indicatively and non-exclusively lack of license or any governmental authorisation, lack of safety/non-compliance with, bugs, software viruses, corruption, the manipulation or amendments of the Website by third parties without Arillas Villas consent);
   (e) due to information and material available on the Website, which is provided and/or licensed by third parties or has been collected by third party sources (including Service Providers), which are not controlled by Arillas Villas;
   (f) due to comments and/or content published on the Website by the user or any user;
4. The users are exclusively and solely liable for all the transactions made through or as a consequence of the use of the Website, as well as for the specific terms and conditions of the said transactions. To the maximum extent permitted by law, Arillas Villas liability towards the user or any third party for compensation for any claim (tort included) is excluded. You agree to indemnify, defend and hold Arillas Villas harmless from any liability, loss, damages, claim and expense related to your violation of these Terms of Use and in case which causes Arillas Villas the abovementioned.
5. You explicitly agree and accept that the Service Provider assumes the exclusive liability towards you regarding the provision by the Service Provider to you of services through the Website, given that Arillas Villas is not a seller or a reseller of any Service Provider’s service or product. For any complaint or claim you might have against the Service Provider, you shall address directly the Service Provider, with whom you have a contractual relationship.

Hyperlinks

The Website has hyperlinks or banners to websites owned and administered by Service Providers. Arillas Villas has no control over the availability, the content, the privacy and cookie policy, the quality and completeness of their services. Arillas Villas assumes no liability in any case whatsoever for the availability, the content, the privacy and cookie policy, and the quality or the correctness of the webpages and functions of third party’s websites, which are available to the user through hyperlinks, links or banners. Therefore, in case any problem occurs during the visit or use of such pages/functions, the user shall immediately communicate with the said websites.
It cannot be assumed in any case that Arillas Villas adopts, accepts or approves the content and functions of the websites associated with the Website in any way.
The user explicitly and undeniably accepts that Arillas Villas has no liability (irrespective of the specific cause or its type) for any loss or damage they might have suffered as a result of non-availability of the aforementioned websites or sources, or as a result of any confidence shown by the user to the completeness, accuracy or existence of any advertisement of any product marketed through the aforementioned websites.
We strongly recommend that you carefully read the terms of use and privacy and cookie policy of the aforementioned websites and keep a copy of them.

Comments by Users

The content of any comments published by you on the Website must be true, accurate and lawful and compliant with all applicable laws and must not infringe any right of Arillas Villas or of any third party. Arillas Villas assumes no liability for any content posted by any user and reserves the right to remove comments violating the applicable laws.

Applicable Law, Jurisdiction & Other Provisions

The Terms of Use, any amendment of the Terms of Use as well as all issues associated with the Website and the services provided by Arillas Villas (also through the Website) are subject to Greek law.
If any of these provisions cannot be applied for whatever reason or is against the law, this shall not affect the validity of the remaining provisions of the Τerms of Use.
Τhe Terms of Use are provided in English, Greek and German. In case of discrepancies, the Greek version shall prevail.
Arillas Villas delay to enforce any of its rights or to exercise any right, shall not be considered as a right waiver in any case.

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